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CRERISE · POLICY
How CRERISE handles project information, customer materials, credentials and payment confirmation.
Your ₹999 advance is fully refundable if you decide not to proceed before approving the project scope and authorising work. Refunds are processed within 7–12 working days of your request.
Initial onboarding conversations do not remove refund eligibility. See our refund terms and request process.
Customer information submitted to CRERISE is used for project delivery, payment verification, refund processing, support and related communication.
CRERISE does not ask customers to submit passwords through public website forms.
Customers are responsible for having the necessary rights or permissions to use the photos, logos, text, testimonials, videos and other materials they provide.
Domains, paid apps, payment gateways, WhatsApp/API services and other third-party or recurring charges are separate unless explicitly included in the written project scope.
Where online checkout is used, CRERISE verifies payment through the configured payment system. A screenshot alone is not treated as verified payment.
Information provided for a project may be used to communicate with the customer about onboarding, delivery, payment verification, support and matters related to that project.
Do not send passwords through CRERISE's public website forms. Where access to a third-party service is genuinely required for project delivery, the appropriate access method can be discussed as part of onboarding.
We count aggregate website page requests on our server, including when optional analytics is declined. This counter stores only the day, page path and total count, without visitor identifiers, IP addresses, query strings or individual browsing histories. Counts are kept for up to 90 days, subject to scheduled cleanup, and included in team reports. Cloudflare processes request metadata to deliver the website. Refreshes and some automated requests can count; pages served entirely from your browser cache may not.
With your permission, CRERISE records pages visited, product views, project-start and WhatsApp clicks, and booking-form actions to improve the website. A random browser-session identifier is stored in session storage; your analytics preference is stored in local storage. Sessions expire after 30 minutes of inactivity.
We do not record form contents, payment details, full referring URLs or IP addresses in the analytics database. Cloudflare processes network requests to deliver this service. Analytics events are retained for 90 days. Daily summaries are emailed to our team and retained in our business email records. We respect supported browser privacy signals. You can decline or withdraw permission using Analytics preferences in the footer; this stops future optional journey tracking but does not remove previous records or stop the aggregate server counter.